Customer Experience Improvement Case Study
Introduction A leading European insurance company with more than 65 million customers and 10,000 employees found that their customer service...
Artificial Intelligence
Maximizing Productivity through Workforce Augmentation: Get It Done Often and Efficiently
Introduction Artificial intelligence is being used to augment the way we work. While many people are still skeptical of its...
Breaking Down Barriers: A Guide To Creating Interoperability Across The Enterprise
Introduction Interoperability is a major challenge for modern enterprises. In this guide, we break down the problem, explain how new...
How One Programmer Is Breaking Down Barriers to Achieve Interoperability for Seamless Workflow
Introduction Artificial intelligence has been around for decades. It's something that sci-fi writers and Hollywood producers have been obsessed with...
Enhancing Your Workforce with Augmented Reality
Introduction Augmented reality (AR), the process of merging computer graphics with real-world objects, has been around for decades. In recent...
Turn Customer Experience Into A Profit Center
Introduction Customer experience is the ability to create a positive, memorable and rewarding experience for your customers. It can be...
4 Ways You Can Elevate Your Customer’s Experience
Introduction In today's world of digital transformation, customer experience (CX) has become a key differentiator for companies. And while providing...
Achieving Interoperability Across End-to-End Workflows
Introduction Interoperability is a key component to successful integration across end-to-end workflows. The benefits of achieving interoperability are clear. The...
A Framework to Fight Bad Customer Experiences
Introduction The customer experience is the core of any business. If your customers have a bad experience with you, they'll...
How To Take Advantage of Augmentation In The Workplace Today
Introduction Artificial intelligence has the potential to change how we live, work and play. But what is it and how...